Frequently Asked Questions
About Therapy
You will be assigned a therapist within 24 hours of payment confirmation.
A therapy session costs 10,000 naira ONLY.
Our therapists deliver sessions via text, audio, or video chat depending on your preference. We typically use WhatsApp to deliver therapy sessions as it is easy to navigate, commonly used, and end-to-end encrypted.
The professionals who work through Orius are experienced and credentialed therapists who were certified to provide therapy and counseling. However, while the service may have similar benefits, it's not capable of substituting for traditional face-to-face therapy in every case. Please note that your provider won't be able to prescribe medication.
No. You may only defer your session(s) to a later time.
The information that you share is also protected by data privacy laws, for more information see our Privacy Policy. It might be helpful to know that we leverage HIPAA-compliant state-of-the-art technology, operations, and infrastructure provided by WhatsApp with the goal of protecting your privacy and safeguarding the information you provide. You can always opt to "Delete Messages" to remove messages that you’ve sent to your therapist.
About the Orius MHFAider® Program
The Orius Fellowship (PFAider®) Program is an online training that equips Africans with the skills to recognize and respond to mental ill-health and emergencies.
The curriculum contains 4 modules: 'Introduction to Mental Health', 'Common Mental Health Disorders', 'Mental Health First Aid', and 'Mental Health Advocacy'. Sessions are delivered online via Google Meet on weekends.
Lectures are delivered by medical and mental health professionals, and people with lived experiences. You also learn from the experiences and perspectives of your peers during contributory sessions.
The Orius PFAider® Program costs 49,900 naira ONLY (Certification included) from January 2025.
Being a PFAider® equips you with the skills to provide immediate support to someone experiencing a mental health challenge, promotes personal mental well-being, enhances empathy and communication, and fosters a safer more supportive community or workplace.
Graduates of the Orius Fellowship (PFAider®) Program are certified and recognized as Psychological First Aiders. As an alumni, you also get access to mental health resources, including access to post-training benefits such as a community of fellow PFAiders® to co-learn and collaborate on projects, priority access to monthly webinars, guides, toolkits, updates on career and business opportunities in the mental health space, and discounts on Orius Medical's services.
Got more questions? Contact us
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